ALM – After customizing the subject for MANUAL messages sent to Assigned To in Defects module, notification is sent twice
Question ID:
106912
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I have written a custom Sub to customize the subject used when a user clicks on the button to manually email a defect to the Assigned To user. I’m calling the Sub from ActionCanExecute & the function is triggered based on the act_Mail_Send action. I’ve tried multiple permutations, but two emails are always sent. One email uses the custom subject & one uses the non-customized subject. Does anyone know how I can prevent ALM from sending both messages? I’m using version 11.52. **Note**: This is regarding manual messages, **not** Automail.
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