ALM client error code 0x800C0008
Question ID: 106900
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0

Seeing below error, unsure of how to fix.

Initialization has failed. Contact your system administrator.
For details, see the Loader log file.

Failure details:
http://myserver/qcbin/setup_a.cab – Failed to download this file. Error code 0x800C0008

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Posted by (Questions: 104, Answers: 0)
Asked on June 9, 2016 9:34 pm
989 views
Answers (1)
1
Private answer

Hello,

Most likely UAC being on is the culprit here.

Suggest you run the ALM client uninstall tool and remove any existing client files. Then disable UAC and reboot (required). After reboot try the client install again by navigating to your ALM home page.

Double check it is 32 bit IE and open IE via run as admin if applicable to your version of ALM (usually the best policy for any ALM version).

That should most likely clear you up. However...

If same comes up, could be IE settings to have checked.

One setting is the do not save encrypted pages to disk option discussed here: [Microsoft KB][1]

[1]: https://support.microsoft.com/en-us/kb/2549423

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Posted by (Questions: 1, Answers: 116)
Answered on June 9, 2016 9:40 pm
0
UAC was it, that persistent dog!
( at June 9, 2016 9:47 pm)
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