ALM Explorer server not found message

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Question ID: 106746
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Using ALM Explorer, when trying to connect to ALM server in a citrix environment, we get message "server not found". ALM works fine in IE but ALM Explorer gets this issue. Tried MSI shared deployment and issue persists.

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Posted by (Questions: 104, Answers: 0)
Asked on April 11, 2016 1:25 pm
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Hello,

HP suggests trying the following suggested fix from https://support.microsoft.com/en-us/kb/2549423

Method 2 is what you will want to try.

1. Start Registry Editor.
2. For a per-user setting, locate the following registry key:

HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionInternet Settings

For a per-computer setting, locate the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInternet Settings

3. On the Edit menu, click Add Value, and then add the following value: **''BypassSSLNoCacheCheck''=Dword:00000001**
4. Exit Registry Editor.
5. Try now connecting to ALM server with Full Qualified Domain Name for your ALM url.

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Posted by (Questions: 1, Answers: 116)
Answered on April 11, 2016 1:35 pm
That seemed to do the job. Now ALM Explorer connects.
( at April 11, 2016 1:42 pm)