Hello, I have a problem with the Automatic runner in ALM for the last day or two, we have received reports that automated tests being initiated from HP ALM are getting stuck in a "Waiting…" status in the Automatic Runner window. These tests are running on various UFT hosts. These tests have been run successfully many times in the recent past from HP ALM. If the script is run directly on the UFT host, things work fine (except of course we don’t have the record of the run in HP ALM).
I have two questions. 1) You all have any insight/history on a problem such as this?… and 2) what can be done to get more detailed information on the issue? I’ve already checked the QC logs on the HP ALM server and nothing is standing out there. Are there more specific logs elsewhere… like on the PC from which HP ALM is being run or from the UFT host side or elsewhere? Please advise. Thanks in advance..
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Automatic Runner window showing as Waiting or Running and goes to the infinite state
Question ID: 108398