Best practice for changing Link-user and Sync-user password on a ConnectAll application-link?
Question ID: 109317

We just deployed ConnectAll to synchronize our QC defects and  JIRA issues.

It has been working just fine (version 2.9.10), but now we hear that our JIRA user (LDAP) that is used on the app-link will be expiring every 90 days.

HOW do we plan for this password change?

Marked as spam
Posted by (Questions: 91, Answers: 5)
Asked on February 11, 2020 7:17 pm
Answers (1)
Private answer

Suggested "best practice" Process:

Expiring "link-user" or "sync-user" on a CA App-link

  1. Turn off (deactivate) link affected by user's pw expiring
  2. change user pw in LDAP or respective tool(s)
  3. Leave link(s) de-activated and Modify CA link(s) and change PW on Connectivity tab (link user), and on Configuration/Advanced (sync user), then save app-link. (here, if it allows you to save, the pw is good)
  4. Re-activate link(s).
Marked as spam
Posted by (Questions: 4, Answers: 509)
Answered on February 11, 2020 7:19 pm

Welcome back to "EyeOnTesting" brought to you by Orasi Software, Inc.

Scroll to Top