Cannot Generate Project Report using ALM 11.52 Patch 6
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Hello! We are currently using ALM 11.52, and recently upgraded to patch 6, and now when we attempt to generate a project report from any area (Requirements, Test Plan, Test Lab, etc.), we are receiving the following error: This issue started occurring after the install of patch 6. It only occurs on two projects, other projects are able to generate reports. I have attempted to repair the projects in question and cleared filters on those projects which has not resolved the issue. Looking for guidance on why this error is occurring. I have attached the logs from the server. Let me know what other information I can provide. Thank you!
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Hello. We have been experiencing some project reporting issues with Patch 6. I have also been able to reproduce the very same issue using Patch 7. I recommend rolling back to Patch 5 to see if that resolves the issue. Thanks! Marked as spam
 Posted by jameslcoleman (Questions: 2, Answers: 300) Answered on October 29, 2015 4:45 pm
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Hi! I was able to uninstall patch 6 this evening and it seems to have resolved the report issue! I went in to the project and was able to generate reports without error. Thanks for your help! Marked as spam
 Posted by coleslaw (Questions: 239, Answers: 31) Answered on October 29, 2015 4:46 pm
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Did either of you report the problem to HP Support so that they can investigate and determine if it is a defect in those patches? Marked as spam
 Posted by tclasp (Questions: 1, Answers: 101) Answered on October 29, 2015 10:51 pm
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After testing the issue, I found that it is caused when the report tries to generate containing user(s) that have been removed from the project. The error message that displays is as follows: [1]: https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/LID/QCCR1J83299 Marked as spam
Posted by jameslcoleman (Questions: 2, Answers: 300) Answered on October 30, 2015 1:01 pm
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