Can’t copy and paste or run reports in the dashboard on recent ALM upgrade?
Question ID: 107253

We recently upgraded our ALM instance and now we are unable to copy and paste in the reports in the dashboard and within the requirements and test cases in test plans.

What should we be looking into?

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Posted by (Questions: 379, Answers: 35)
Asked on November 4, 2016 5:39 pm
Answers (1)
Private answer

Hi HomerJ,
I would look into permissions on the DB. I have seen this type of issue before and It was an issue with the database permissions. In that instance, the client's DBA group had restricted the permissions where the user account could not write new objects into the database. They had not realized when creating new tests or creating new projects the system needs to write new fields in the database. The permissions were corrected and the issue was resolved. I would look into the permissions first.

Hope this helps,

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Posted by (Questions: 0, Answers: 770)
Answered on November 4, 2016 5:41 pm
Thanks, this gives us some place to start.
( at November 4, 2016 5:42 pm)

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