Can’t Create a New Project after Upgrade to ALM 12.00?

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  • Can't Create a New Project after Upgrade to ALM 12.00?
Question ID: 106302
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Hello.
We recently upgraded from ALM 11.52 to ALM 12.00, then we applied the first SP1 to this installation to roll up to ALM 12.01. Everything upgraded and is working normally within all of the upgraded projects and has been working for the last month. Today we tried to create a new project and are unable to do so.

We are receiving an "Upgrade maintenance task on

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Posted by (Questions: 324, Answers: 17)
Asked on August 6, 2015 12:15 pm
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Answers (1)
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Hi HomerJ,

I have seen this issue reported with ALM 12.00 and is resolved with the application of patch1. You have installed the ALM 12.00 SP1 pack that rolls the version up to ALM12.01. You will now either need to apply the patch 1 for that build or apply the ALM 12.01 direct install (which supersedes the current patch 1).

I would recommend attempting that and if the issue still is not resolved, then I would elevate the log levels to ''Debug'' and then recreate the issue and capture the commands issued on the back end. I would then de-elevate the log level and open a case with your support provider for further assistance.

Hope this helps,
Dan

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Posted by (Questions: 0, Answers: 718)
Answered on August 6, 2015 12:20 pm
We successfully applied the patch as requested and now are able to once again create New projects. Thanks for the recommendation.
( at August 6, 2015 12:21 pm)