Hello. Users are trying to send tests to the LoadRunner AutoRun boxes, and Automatic Runner is reporting that it is "Unable to load the Add-ins for the testing tool". April security patches were loaded on the ALM server last night, but the server is running, and I can log into Site Administrator. 

Hello. We run into an issue with our project, and when we run the verify / repair, we receive the following error. Error: Actions cannot be performed on a project in a "Under Maintenance" state.

Hello. We have run into a problem. After cleaning up a project in ALM 15 the realign fails with this error: 2:44:42.43     - DB Tables Population thread inserted batch of 4281 records in 2 seconds. SQL time for batch (milliseconds): 63 2020-02-18 22:44:43.383  Adding unique constraint for temporary ...

How can we do a bulk update of a field in ALM Octane?

Can we create custom issue types in ALM Octane?

The ALM.net REST API interface has a major shortcoming, Resource attachments cannot be downloaded. We can download attachments from tests, test sets, test runs, etc., but Resources, which I would have thought would be the primary location to access attachments, does not support download, is there a ...

Hello. Some users are getting an error when attempting to execute a VBA script that was written to produce a Dashboard report. The following error is being thrown by Microsoft Excel: "Error creating TD object. Exiting".  We tried removing the ALM client and reloading it fresh, but the error still oc...

I was trying to create a test plan using Sprinter version 14.52 with screen capture, defects, and connected to ALM, the application gets hung after stopping the steps creation. Are there any known issues on this?

Hello. We would like to remove the Domain from the subject line, so that it just displays the Project Name, Defect ID#, and the Defect Summary. Will this be possible?