We are currently using ALM Octane 12.60 CP11 and we are trying to understand the new Octane "Flexible upgrade paths" Can you help me understand how these work if we wanted to use the Long Term path and not have to hit every single small build in between?

In our Quality Center environment we have an ID 'mqcenter' and we know very little about it. Our Compliance Team demands we change the password on it.I believe HP purchased Quality Center from Mercury and the id dates from back then.1) What is the function of this ID?2) is it ok to simply remove the...

We have downloaded and are trying to use Excel Add-in 15. The tool seems to load into Excel properly, but when entering credentials, does not connect.

Hello, Could you please confirm the supported Oracle databases for Octane 15.0.20? We currently have Octane 12.60 CP11 installed. The system requirements for that version (https://admhelp.microfocus.com/octane/en/CP11/Online/Content/GetStarted/system-requirements.htm) list Oracle 19c, 18c, and 12c a...

When trying to login to HP ALM all users receive the following error(image attached).This is causing a total loss of service. Error says:  "Failed to Login. Please contact system administrator for help.  Description:  Authentication failed.  Verify your user name and password." Site admin is also gi...

We are using the old Excel to create a  Query Based report in the Analysis View. The default for the type of file for this report is XLS, is there a way to change this to XLSX since we are using Office 365? 

We have been warned by our systems guys that the organization wants to upgrade the version of JAVA on our ALM 15 server.  Will this cause any problems with how ALM works?