Hello,   We are currently utilizing customized workflow to populate fields we have determined as required (not necessarily marked as required in the system, but the workflow determines that upon defect creation).  We are investigating using the web runner for certain users but our concern is that cu...

Hello,   Is there a way to clear the list of URLs in the address bar in ALM Explorer?We currently have ALM 12.6 and are in the process of upgrading to ALM 15.  When we uninstalled the 12.6 ALM Explorer version and installed the ALM 15 ALM Explorer version the URL list is already populated with the p...

We recently upgraded from ALM 12 to ALM v15. We use a DNS alias to access ALM via IE 11 browser. We changed the DNS alias to point to ALM v15; it was pointing to ALM v12. After the DNS change, anyone who used the DNS alias and had previously used ALM v12 is now receiving an error message "You are us...

When Emails are sent by ALM the URL is wrong Question:We have a custom URL "https://server.doman.com/qcbin". When update emails are sent to us the URL is incorrect in the email. Is there anyway to update the URL that gets sent in the email. See error below. It fails because of the port number. How d...

We are unable to run the Site Admin from the Citrix XenApp 6.5, Server 2008 R2. Error attached

We have 1 user getting HTTP ERROR 403 after entering their login credentials and clicking AUTHENTICATE. So, the client is loaded and he can enter into the login/password fields, but as soon as he clicks Authenticate, he is thrown an error screen. Please see attached. I can login with his credentials...

I am trying to remove Blocked from Status list and add Completed in Test lab module. Since it is system field, I can't hide or delete Blocked from Status field. So I created a New list called TestStatus_E2E without Blocked. then wrote the following Code in TestSet_New, TestSet_MoveTo, TestSet_FieldC...