We cannot upgrade for a few months, but have many users who cannot (or will not) install Office 32-bit as required by older ALM versions (16.0 and below).  When we try to use Excel Add-in with Excel 64-bit, it throws errors.  Can we "dupe" something to make it work anyway?

When trying to register my ALM Client from the ... \ qcbin "Tools" page in ALM 16.01, I now see 32 and 64-bit options to run it. What is the difference? I know my OS (Windows) is 64-bit, so why would I need to install one or the other?

We installed ALM 16, and indicated for it to install ALM Client Launcher. It works fine, but now, we realize we do NOT want the "rocket ship" icons.  These take users to a Download page to get the ALM Client Launcher and is a bit confusing to them.  Many cannot even install it anyway without some Ad...

When we install ALM 15.5 and later, it has a page asking about installing the ALM Client Launcher. What's the difference if we allow to install or not? Can users use Client launcher anyway if we do NOT install along with the ALM/QC installation?

We tried ALM Client Launcher 3.1 back with ALM 12.6.  We had to "prepare" our ALM server for use with client Launcher by zipping up the ALM "Client" files and placing in the "Apps" folder on our ALM server. Client Launcher 4.0 User Guide does not say we need to do this, is that right? How does it ge...

We were wondering what QC/ALM versions work with Client Launcher?