We are trying to setup ALM Octane to use ldaps authentication and when we try and start the service we are getting the following error when we look in the wrapper.log file, what could be causing? 2021/01/11 17:16:27 | Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorEx...

In our Quality Center 12.6, LDAP setting is set to "Use default values for" "Active Directory". But now I would like to add some new users that authenticated locally by QC. Can this be done?

Hello, We've noticed that the ALM QC  LDAP isn't validating new passwords as users still use their (old) password to successfully login, Take note that there is a high probability that the issue may lie with with the LDAP connection itself. Is this expected? Where can we start to look to figure this...

When trying to login to HP ALM all users receive the following error(image attached).This is causing a total loss of service. Error says:  "Failed to Login. Please contact system administrator for help.  Description:  Authentication failed.  Verify your user name and password." Site admin is also gi...

Hello All,     We would like to implement LDAP authentication in ALM but we are currently using multiple LDAP servers within our company's IT infrastructure. Does ALM support a multi-server LDAP environment? If so, please share the parameters for setting this up this configuration. Thanks, HomerJ

Is there a way to reference FULL_NAME information from qcsiteadmin_db.td.users from a business view? We have a need to provide a person's full name in addition to the user name that is used throughout HP ALM for BG_RESPOSIBLE, BG_DETECTED_BY, TS_RESPONSIBLE, etc. The USERS table in each project has ...

Hello, I am receiving the above specified error (javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed:") within our ALM 12.60 instance after the upgrade from a prior ALM 11.52 instance. Is there a recommended fix for this issue or is this a kn...