ConnectAll ALM Poll query question

Question ID: 109135
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I am trying to setup a poll query in connect all for ALM and I am a little confused, I am using the name of the field like this: BG_USER_01["READY FOR TEST" OR "NOT READY"] but when I run my sync connect all is not pulling any new records from ALM.

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Posted by (Questions: 86, Answers: 3)
Asked on July 30, 2019 8:14 pm
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ALM is picky, it actually goes by the name of the field in the REST API which is different from both the field label and the backend field name. For your instance it should look like this instead:

user-01['READY FOR TEST' OR 'NOT READY']

You can grab the ''proper'' name for these fields from the ALM side by looking at your mapping (if you don't have that field mapped you could just map it long enough to see what the rest api name for the field is....) See below for what I mean

![alt text][1]

Also reference this page from the connectall wiki for more info on how to structure the ALM poll queries: [ConnectAll Wiki][2]

[1]: /storage/temp/962-almfieldlabels.png
[2]: https://wiki.connectall.com/ca/latest/user-guide/poll-configuration-query-format

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Answered on July 30, 2019 8:21 pm