Trying to upgrade my Test environment of ALM 12.55 to 12.60.
According to readme the instructions are to Uninstall 12.55
Follow full install for 12.60
I uninstall fine
I launch setup and it runs and then says in a pop up Error – Could not find a valid Java virtual machine to load…you may need to reinstall supported Java virtual machine.
When I installed 12.55 I had no issues
Did the uninstall cause a problem?
I see this is now part of the 12.60 install steps as part Full install…it is not part of 12.55…but I believe I am not even getting that far in the install.
Step 7 on page 92
The JDK/JRE Folder Selection page opens.
Browse to or enter the JDK or JRE folder path.
Note: You can download and install JDK or JRE from the following URL:
What have I done wrong here, as it seems everything is done correctly. What am I missing?