Do I need to specify a user on the ”HP ALM Service” page of Configuration Wizard?

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  • Do I need to specify a user on the ''HP ALM Service'' page of Configuration Wizard?
Question ID: 106870
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While installing QC/ALM, we see a page in configuration Wizard asking for a user for the "HP ALM Service". Can we leave this blank? Why would I need to specify a user? Which user should we use if we did specify one, myself?

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Posted by (Questions: 188, Answers: 13)
Asked on May 5, 2016 3:04 pm
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The HP ALM Service is the main service that makes QC/ALM serve it's web pages.

You really do not need a user specifed (blank) - it will use the ''Local System Account'' as the ''logged-in'' user to run the service.

The only reasons you may need a SPECIFIC user here would be if you are using SQL-Server in ''Windows-authentication'' mode, or if you have your repository on a network share. Here, the service user also has SQL-Server access or R/W rights to the network share, or both.

If you DO enter a specific user here, beware of the usual problems in Windows with specific users:

- if using a certain person's userid,
and they leave the company, this
userID must change.
- if using a certain person's userid,
and their password changes, it must
change on the service too
- Specific userid may inadvertently
have it's various rights revoked by
some system policy - this may break
the service connectivity to File
system, QC or DB.

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Posted by (Questions: 3, Answers: 476)
Answered on May 5, 2016 3:14 pm