We’re getting a really off error as of recent, a couple of nights ago our instance of ALM v11 just went toes up and started presenting the error below. All ic an find from HP is that it’s a "known issue" and not one that they support. Has anyone else experienced this or know how to resolve it? Nothings changed on our end.

**Server on ‘XYZ’ has entered an unstable state, please contact your site administrator.**

status=MUTED, label=QC server is muted due to unrecoverable error,
StackTrace=
java.sql.SQLNonTransientConnectionException: [Mercury][SQLServer JDBC Driver]Error establishing socket. Unknown host: vmqcrnd44
at com.mercury.jdbc.sqlserverbase.dda4.b(Unknown Source)
at com.mercury.jdbc.sqlserverbase.dda4.a(Unknown Source)
at com.mercury.jdbc.sqlserverbase.dda3.b(Unknown Source)
at com.mercury.jdbc.sqlserverbase.dda3.a(Unknown Source)
at com.mercury.jdbc.sqlserver.tds.ddc.(Unknown Source)
at com.mercury.jdbc.sqlserver.SQLServerImplConnection.f(Unknown Source)
at com.mercury.jdbc.sqlserverbase.BaseConnection.a(Unknown Source)
at com.mercury.jdbc.sqlserverbase.BaseConnection.i(Unknown Source)
at com.mercury.jdbc.sqlserverbase.BaseConnection.a(Unknown Source)
at com.mercury.jdbc.sqlserverbase.BaseConnection.a(Unknown Source)
at com.mercury.jdbc.sqlserverbase.BaseDriver.connect(Unknown Source)
at java.sql.DriverManager.getConnection(DriverManager.java:582)
at java.sql.DriverManager.getConnection(DriverManager.java:154)
at com.mercury.optane.core.db.CTdDriverManager.getConnection(CTdDriverManager.java:81)
wrapped in com.mercury.optane.core.CTdException:
at com.mercury.optane.core.db.CTdDriverManager.getConnection(CTdDriverManager.java:88)
at com.mercury.optane.core.db.CConnectionPool.newConnection(CConnectionPool.java:822)
at com.mercury.optane.core.db.CConnectionPool.tryToGetConnection(CConnectionPool.java:612)
at com.mercury.optane.core.db.CConnectionPool.getConnection(CConnectionPool.java:379)
at com.mercury.optane.core.db.CConnectionManager.getNotTransactedConnection(CConnectionManager.java:239)
at com.mercury.optane.core.db.CConnectionManager.getConnection(CConnectionManager.java:212)
at com.mercury.optane.core.db.CAbsStatement.(CAbsStatement.java:91)
at com.mercury.optane.core.db.CTdPreparedStatement.(CTdPreparedStatement.java:98)
at com.mercury.optane.core.db.CTdPreparedStatement.(CTdPreparedStatement.java:94)
at com.mercury.optane.core.db.spring.JDBCTemplate$AbstractPreparedStatementCreator.create(JDBCTemplate.java:1231)
at com.mercury.optane.core.db.spring.JDBCTemplate.executeQuery(JDBCTemplate.java:1050)
at com.mercury.optane.core.db.spring.JDBCTemplateWithRetry.access$101(JDBCTemplateWithRetry.java:14)
at com.mercury.optane.core.db.spring.JDBCTemplateWithRetry$2.exec(JDBCTemplateWithRetry.java:50)
at com.mercury.optane.core.db.spring.JDBCTemplateWithRetry.executeWithRetry(JDBCTemplateWithRetry.java:91)
at com.mercury.optane.core.db.spring.JDBCTemplateWithRetry.executeQuery(JDBCTemplateWithRetry.java:46)
at com.mercury.optane.core.db.spring.JDBCTemplate.executeQuery(JDBCTemplate.java:907)
at com.mercury.optane.core.db.spring.JDBCTemplate.executeQuery(JDBCTemplate.java:892)
at com.mercury.optane.core.db.spring.JDBCTemplate.executeQuery(JDBCTemplate.java:800)
at com.mercury.optane.core.directory.CAbsDirectory.setCacheOverrides(CAbsDirectory.java:223)
at com.mercury.optane.core.directory.CAbsDirectory.init(CAbsDirectory.java:175)
at com.mercury.td.init.InitServlet.init(InitServlet.java:125)
at javax.servlet.GenericServlet.init(GenericServlet.java:212)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1048)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:950)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4122)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4421)
at org.jboss.web.tomcat.service.deployers.TomcatDeployment.performDeployInternal(TomcatDeployment.java:310)
at org.jboss.web.tomcat.service.deployer