Error message in UFT logs cannot read root in utt.config.LastQcConnection.xml

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  • Error message in UFT logs cannot read root in utt.config.LastQcConnection.xml
Question ID: 107287
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Does anybody know why the error message in UFT logs cannot read root in utt.config.LastQcConnection.xml is appearing?

Here is logs

2016-11-17 08:06:22,434 UTT [ 1] ERROR XmlConfiguration: Failed to load xml file ‘C:\\Users\\\\AppData\\Local\\HP\\UFT\\utt.config.LastQcConnection.xml’.
System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at HP.Utt.Common.Config.XmlConfiguration.GetXmlDocument()
at System.Xml.XmlDocument.Load(String filename)
at System.Xml.XmlDocument.Load(XmlReader reader)

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Posted by (Questions: 63, Answers: 1)
Asked on December 1, 2016 1:37 pm
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Answers (1)
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Private answer

UFT might be having issue launching because the AppDataLocalHPUFTutt.config.LastQcConnection.xml was corrupt. Renamed the file and restarted UFT. See HPE documents below for more information.

Title : How to restore an ALM connection on startup in Unified Functional Testing
Document ID : [KM00712889](https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM00624009)

Title :How to start HP UFT 11.5 without HP ALM/QC connection
Document ID :[KM00624009](https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM00712889)

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Answered on December 1, 2016 1:38 pm