error – The Browser application cannot be launched

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Question ID: 104241
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I have a person that is new to QTP and when they try to record a new test with QTP the following error is displayed – "The Browser application cannot be launched". They are trying to launch and site with IE during the record cycle.

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Posted by (Questions: 45, Answers: 1)
Asked on October 7, 2010 4:17 pm
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Answers (1)
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Private answer

This could be from many things.

  1. Have you tried to do a repair on the machine? See link. How to repair QTP
  2. Check the Internet Explorer (IE) add-ins to see if you have BHOManager Class installed and enabled.
  3. While checking the BHO Manager in the IE Add-ins look to see if TestComplete, SilkTest, and Telerik WebUi all had add-ins installed and enabled. One of those might conflict with QTP.
  4. You could try to repair IE. Here is the Microsoft site link to repair IE
  5. As a last attempt, do a clean uninstall and reinstall of QTP. Contact your support group on how to do a clean uninstall for your version of QTP.
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Posted by (Questions: 2, Answers: 98)
Answered on October 7, 2010 4:33 pm
The user had an add-in listed in item #3 enabled. It was disabled and QTP could launch IE. Many thanks.
( at October 7, 2010 5:15 pm)