Try closing your browser and UFT. Open a Windows Explorer and in the address bar, type %temp% and hit enter. Find the TD_80 folder and delete it.

Since you moved from QC 10 to ALM 11, you may have some old QC10 client files that are causing connection conflicts. If you have a log on for the HP site, you can get the ALM Client Files uninstaller from KM1400068. (If not, I'll include the manual steps below.)

When you installed UFT, did you install the UFT Add-in for ALM? The setup for this is included in the UFT setup. You have to click the ''Unified Functional Testing Add-in for ALM Setup'' link on the setup splash screen. If you haven't, you need to plus if you upgrade to 11.52 or 11.53 then you need to also install the upgrades for the ALM Add-in as well.

You need to at least install UFT SP1 for the connectivity to work, and HP has released SP3 now too, so I recommend upgrading to that.

****Manual ALM/QC Client Uninstall****

For Windows XP client:

1. Clear Common Files
1.1. Open the folders:
1.1.1. c:Program FilesCommon files
1.1.2. %USERPROFILE%Local SettingsApplication DataHP
1.1.3. C:Documents and SettingsAll UsersApplication DataHP
1.2. Delete all folders that might have to do with Quality CenterALM Platform:
1.2.1. Mercury
1.2.2. Mercury Interactive
1.2.3. HP- only if Quality Center folder is under it
1.2.4. ALM-Platform
1.2.5. ALM-Client
2. Clear Temporary folder
2.1. Open the command line
2.2. Write %temp% and click Enter
2.3. Delete all folders that have might to do with Quality Center
2.3.1. Quality Center
2.3.2. Mercury
2.3.3. Mercury Interactive

2.3.4. TD_80
3. Clear Registry- Only on a client machine- not on a server!
3.1. Open the command line
3.2. Write regedit and click Enter
3.3. Navigate to: My ComputerHKEY_LOCAL_MACHINESoftware
3.4. Delete all folder that have to do with Quality Center:
3.4.1. Mercury
3.4.2. Mercury Interactive
4. Clear Loader Class
4.1. Open Explorer
4.2. In the toolbar select Tools -> Internet Options
4.3. In the window that opened navigate to tab General
4.4. Under the section Browsing Settings click the History Button
4.5. In the window that opened click on the button View Objects
4.6. In the window that opened delete all files that:
4.6.1. begin with Loader Class
4.6.2. begin with Spider91
4.6.3. begin with ALM

5. Clear Temporary Internet Files
5.1. Open Internet Explorer
5.2. In the toolbar select Tools -> Internet Options
5.3. In the window that opened navigate to General tab
5.4. Under the section Browsing Settings click the History Button
5.5. In the window that opened click on the button View Files button
5.6. Delete all Temporally Internet Files

For Vista or Windows 7 clients:

1. Clear Common Files
1.1. Open the folders:
1.1.1. c:Program FilesCommon files
1.1.2. %LOCALAPPDATA%HP
1.1.3. %ALLUSERSPROFILE%HP
1.2. Delete all folders that might have to do with Quality CenterALM Platform:
1.2.1. Mercury
1.2.2. Mercury Interactive
1.2.3. HP- only if Quality Center folder is under it
1.2.4. ALM-Platform
1.2.5. ALM-Client
2. Clear Temporary folder
2.1. Open the command line
2.2. Write %temp% and click Enter
2.3. Delete all folder that have might to do with Quality Center
2.3.1. Quality Center
2.3.2. Mercury
2.3.3. Mercury Interactive

2.3.4. TD_80
2.4. Delete the following files:
2.4.1. interop.ALPLoader.dll
2.4.1. interop.ALM-Platform-Loader.11.cab
2.4.3. interop.ALM-Platform-Loader.11.ocx
3. Clear Registry- Only on a client machine- not on a server!
3.1. Open the command line
3.2. Write regedit and click Enter
3.3. Navigate to: M