Expected outcome on size exceeded error in ALM?

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  • Expected outcome on size exceeded error in ALM?
Question ID: 108709
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Hello,
We have an issue where we are not always getting notifications when attachment sizing is to large and has exceeded available storage. Is this an issue specific to our installation or is it something that is related to the ALM software design itself. We would expect to see some sort of error but not all users are reporting seeing an error, instead nothing seems to happen except the attachment name shows with a 0KB attachment size.

Thanks for any clarification into this issue.

HomerJ

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Posted by (Questions: 307, Answers: 11)
Asked on October 30, 2018 2:56 pm
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Helo HomerJ,
Generally the expected outcome in the instances you have described are the appearance of a fuse exceeded or size limitation error presented within a pop up box presented to the user during the attempted action. Depending on the method being used (user gui, email attachment, etc) then the attempt4ed upload may just complete without notification and create an attachment with a 0KB size. This is a normal response when the sizing of the attachment is greater than the available storage free space. What it seems you are experiencing within the normal operational design.

You may want to see the following post: http://eyeontesting.com/questions/17240/limiting-attachment-size-in-alm.html on ways to limit the sizing of attachments uploaded to lessen the chance of this further occurring in the future.

Dan

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Posted by (Questions: 0, Answers: 701)
Answered on October 30, 2018 3:20 pm
Thanks for the clarification and the extra link to the post to help control this issue.
( at October 30, 2018 3:21 pm)