Forgotten my site admin password to a test server, how do I reset it?
Question ID: 105248

How to reset site admin login for a specific admin user?

I have forgotten my password for my site admin account to one our Quality Center test environment server boxes. I need to get into site admin to test out some scenarios that we will be pushing to our Prod environment very soon.

How do I reset the password?

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Posted by (Questions: 104, Answers: 0)
Asked on January 30, 2014 7:26 pm
Answers (1)
Private answer

Have a DBA aid in this. Make a backup of the current qcsitemadin_db schema. Such is just in case. Do this before making any action.

After you have your backup, proceed to the steps below:

1) Open the USERS table in the qcsiteadmin_db schema

2) Search for the user ID of the user you want to reset in the table and delete the encrypted password in the password field. Add a Null value to it will do the job.

3) Login to Site Administration with the user ID, and the password should now be blank.

4) Select the Site Users tab, find the user ID logged in with and reset the password to a value of your choice.

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Posted by (Questions: 1, Answers: 116)
Answered on January 30, 2014 7:27 pm
Excellent. I am in with a blank password.
( at January 30, 2014 10:43 pm)

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