How do I check AutoPass TCP port 5814?
Question ID: 107009
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We are using the default AutoPass TCP port 5814 in our environment, but one of our clients is still having trouble connecting. How can I make certain that TCP port 5814 is totally open/unfiltered between the affected client machine and my license server?

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Posted by (Questions: 424, Answers: 91)
Asked on July 29, 2016 2:58 pm
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Answers (1)
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Private answer

PERFORM THESE STEPS ON THE **CLIENT** MACHINE

1) Download PortQry UI:

https://www.microsoft.com/en-us/download/details.aspx?id=24009

2) Right-click PortQryUI.exe and Run as Administrator.

3) Select the directory to install (default C:PortQryUI).

4) Once installed, right-click portqueryui.exe and Run as Administrator.

5) The Port Query window appears.

6) Enter the (destination) license server IP address.

7) Choose ''Manually input query ports''

8) Enter port 5814 in the ''Ports to query'' field.

9) Choose Protocol: TCP.

10) Click the ''Query'' button.

11) Make sure the TCP port 5814 state shows LISTENING.

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Posted by rickjames (Questions: 0, Answers: 0)
Answered on July 29, 2016 2:59 pm
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Very nice! When I ran this, I received a status of FILTERED, so I asked my networking team to double-check the port across firewalls. Sure enough, they didn't have it fully open! Now, it shows LISTENING and it works (can grab a license)!
( at July 29, 2016 3:03 pm)
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