To create memo fields in defects, please see page 271 of the 12.20 HP Application Lifecycle Management (ALM) Administrator Guide.
Here are the details from that page:
Adding User-Defined Fields
You can customize an ALM project by adding up to 99 user-defined fields to each ALM entity.
Cross Project Customization: The template project and linked projects can each contain up to 99
user-defined fields for each ALM entity.
ALM Editions: Cross project customization is not available for Quality Center Enterprise Edition.
For more information about ALM editions and their functionality, see the HP Application Lifecycle
Management User Guide.
To add a user-defined field:
1. In the Project Customization window, in the left pane, click Project Entities. The Project Entities
2. Under Project Entities, expand an entity.
3. Click the User Fields folder.
4. To add a user-defined field, you can:
Click the New Field button to add a number, string, date, or list type field.
Click the New Field arrow and choose New Memo Field to add a memo field. You can add up
to 5 memo fields to each ALM entity.
Note: In Site Administration's Site Configuration tab, you can extend the number of memo
fields you can add, by editing the EXTENDED_MEMO_FIELDS parameter. For more
information, see ''Setting ALM Configuration Parameters'' on page 185.