How to check AutoPass server redundancy latency?
Question ID: 107804

I’m trying to setup redundancy for our license servers…we have our current primary server in the US, but we have people working with UFT in Europe as well and wanted to setup the redundant server there so that we can cover cases when the whole US site powers off for example.

Now, I need to check how long it takes for the primary server (in the US) to "talk" to the secondary server (in Europe), so that I can report to our networking team for fine tuning of the network. Any ideas how to do this?

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Posted by (Questions: 424, Answers: 91)
Asked on July 29, 2017 5:32 pm
Answers (1)
Private answer

Try this and see if it helps:

On your primary server,

1) Enable debugging logs (see

2) Stop the AutoPass service.

3) (Optional) Depending on whether you want to start with fresh logs or not, clear out the existing logs (default logs directory is C:ProgramDataHPHP AutoPass License ServerAutoPassLicenseServerdatalog ...yours may be different).

4) Start the AutoPass service.

5) Check the autopassls.log and note the timestamps for the entries where the server is sending redundancy HeartBeats:

DEBUG - {timestamp} - [ : run] :: Heart beat running 0
INFO - {timestamp} - [ : sendHeartBeat] :: ACTIVE

Hopefully, this can give us a better clue as to how your redundancy is behaving.

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Posted by (Questions: 0, Answers: 771)
Answered on July 29, 2017 5:33 pm
Thanks, this helps a great deal.
( at July 29, 2017 5:33 pm)

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