HP ALM Client has encountered a problem and needs to close
| ♥ 0 |
One of my ALM client users is having an issue trying to access ALM. All other users have no issue. Exact error message: HP ALM Client has encountered a problem and needs to close. Run time Error 217 at 090CEF3. Failed initializing qc 9 adaptors I have tried the ALM Uninstaller client tool, deleted cache, deleted TD80 folder, deleted all temp IE files, and cleared Loader Class. When we then try to reinstall client, get same exact error (though run time error location changes). Something I am missing here?
Marked as spam
|
Posted by |
Private answer
Chances are this issue is due to a third party registry key being corrupt. I have seen this issue first-hand the and below registry edit corrects the issue each time. To correct, delete or rename the key, which allows QC/ALM to recreate the key and therefor correct the issue. 1) Close all open browser windows Marked as spam
 Posted by mrwhite (Questions: 1, Answers: 116) Answered on October 29, 2012 11:22 am
|
|||
|
Private answer
@MrWhite: After apply the regedit change, unistalled alm client and rebooted the computer, the alm client installed and the login page appeared. THanks for posting the answer, Works fine for me after about 8 tries until I found your response. Albert Marked as spam
 Posted by albertk (Questions: 0, Answers: 2) Answered on January 9, 2013 6:39 pm
|
|||
|
Private answer
MrWhite... THANK YOU VERY MUCH.. Marked as spam
 Posted by saml3 (Questions: 0, Answers: 2) Answered on February 1, 2013 9:35 pm
|
|||
|
Private answer
@MrWhite Really thank you very much it worked for me, I tried many things finally with your solution it worked for me. Thanks a lot Marked as spam
 Posted by thrinath-vemula (Questions: 0, Answers: 1) Answered on September 12, 2013 6:31 am
|
|||
|
Private answer
but i am not find out Altium (Dream VCL)branch.can u plz help me Marked as spam
 Posted by sairam143 (Questions: 0, Answers: 2) Answered on August 7, 2015 7:25 am
|