HP-sync links to QC with HTTPS is not connecting

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  • HP-sync links to QC with HTTPS is not connecting
Question ID: 107276
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We just changed our ALM URL to Https and currently when i ran the Synchroniser Client with option "https" checked, it throws "Unable to connect to the remote server Check your server’s availability" error.

What is causing this?

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Posted by (Questions: 187, Answers: 13)
Asked on November 22, 2016 7:47 pm
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Answers (1)
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Private answer

The HTTPS checkbox on HP-sync Client is NOT for connecting to QC wtih HTTPS, it is for connecting HP-Sync client with HP-Sync Server ONLY.

Uncheck it, from your HP-sync Client login box, login to HP-sync server, THEN change your URL on your LINK in HP-Sync to address the HTTPS version of your QC/ALM server.

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Posted by (Questions: 3, Answers: 472)
Answered on November 22, 2016 7:49 pm