HP-Synchronizer – JIRA option is not listed for ”endpoint 2 type” on the create new link button

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  • HP-Synchronizer - JIRA option is not listed for ''endpoint 2 type'' on the create new link button
Question ID: 107496
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JIRA option is not listed as a possible type for Endpoint 2 when we click the create new link button.
How do we get it to show up?
We are using HP-Sync 12.53, and it is supposed to come with that option.

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Posted by (Questions: 92, Answers: 6)
Asked on March 10, 2017 3:26 pm
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Answers (1)
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Private answer

In HP-sync CLIENT, go to Tools/Server Options.

Then, about half way down the popup form in the ''Adapter Settings'' frame, look for the JIRA Check-box to confirm that it is checked. This should make it show up in the list again.

Then, try again.

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Posted by (Questions: 3, Answers: 466)
Answered on March 10, 2017 3:27 pm