Hello. I have user that is experiencing an issue in ALM, where IE freezes when they try to create a new defect. When they click the ‘New Defect’ button, the ‘New Defect’ window doesn’t open, and the IE browser freezes. We have ran the ALM Client Cleanup Utility on the affected machine, but the same issue still occurs. I have checked with other users, and this one user is the only one affected by this issue. I appreciate any information that you can provide.
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