In-place upgrade of AutoPass License Server?
Question ID: 109505

I’m trying to perform an in-place upgrade of AutoPass License Server from v9.3.4 to v10.9.0, but I’m running into errors when trying to uninstall and reinstall the product.  Any help?

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Posted by (Questions: 424, Answers: 91)
Asked on April 29, 2020 2:01 pm
Answers (1)
Private answer

Follow these steps to perform an in-place upgrade of AutoPass 9.x to 10.9.0 on your license server machine:

1) Download AutoPass License Server 10.9.0 (obtain from your support provider).

2) Stop the AutoPass Windows Service.

3) Just in case, locate and make a *backup* of your current AutoPass Data directory and *keep it in place*:

Yours might be different depending on what you set during the original install, but your AutoPass Data directory will most likely be found here:

%ProgramData%HPHP AutoPass License ServerAutoPassLicenseServerdata

4) Uninstall your current version of AutoPass from Windows Control Panel.

5) Delete the following "Zero G Registry" directory (NOTE: this directory will be hidden!)

C:Program FilesZero G Registry

6) Reboot.

7) Install AutoPass 10.9.0 (it will automatically pick up your existing data directory from Step 2 that is still in place).

8) OPTIONAL: AutoPass 10.9.0 only works with UFT 14.5x out-of-the-box. If you need backwards compatibility with UFT v14.0x clients, ask your support provider to provide the additional backwards compatibility coniguration/fix.

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Posted by (Questions: 0, Answers: 771)
Answered on April 29, 2020 2:06 pm
Great high-level steps! Thank you!!
( at April 29, 2020 2:06 pm)

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