Initialization has failed. Contact your system administrator. For details, see the Loader Log file,

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Question ID: 107552

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HP Quality Center
Quality Center 11.00 Enterprise Edition

Component Build

OTA Client 11.0.0.8357
User Interface 11.0.0.8357
WebGate Client 11.00.0.8357
Test Run Scheduler 11.00.0.8357
Site Administration Client Not Available

Extension Version

Sprinter 11.0.0.8357

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Out of the blue I started getting this error in IE when going to QC. My IE version is: 11.0.9600.18314

I am an admin on the machine and I run IE as admin always. Please advise. Thanks!
![alt text][1]

[1]: /storage/temp/599-ericalminitializationerror.png

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Posted by godawgs (Questions: 204, Answers: 2)

Asked on April 18, 2017 9:45 pm

292 views

Answers (1)

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Private answer

[link text][1]Download the ALM Uninstaller. Since this is only happening on the one machine, please unzip the files and run the application to Uninstall ALM and then install ALM on the client machine again to see if that helps[link text][2]

[1]: /storage/temp/601-almuninstaller.zip
[2]: /storage/temp/600-almuninstaller.zip

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