Installation links are not working for Sprinter v15.1
Question ID: 110141

I am trying to install Sprinter v15.1 to validate the integrity of Sprinter with ALM v15.5. Sprinter installation links are not working. When i click on the Install Sprinter link, it is freezing. I have to open task manager to close this window.

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Posted by (Questions: 113, Answers: 8)
Asked on April 30, 2021 2:43 pm
Answers (1)
Private answer

If installation launches but you can't click on any of the links on the splash page... Disable UAC...

After that, if you are getting a message that the user does not have permission to install... Log in as a local admin user and try the installation to see if that has an effect on the issue. You have some security settings that are interfering with the installation.

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Posted by (Questions: 0, Answers: 309)
Answered on April 30, 2021 2:45 pm

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