New QC/ALM license after decommissioning old server?

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  • New QC/ALM license after decommissioning old server?
Question ID: 105269

I’m having to decommission my old QC/ALM server and set up a new instance (same version). Do I need a new license?

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Posted by (Questions: 372, Answers: 39)
Asked on January 31, 2014 8:43 pm
Answers (1)
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QC/ALM licenses are stored in the Site Admin schema/database, so if your database is still intact, then implementing a new application server won't affect your license that's already in place.

If, for whatever reason, you are having to install a new instance of the QC/ALM Site Admin schema/database, rather than having to request a new license, you can simply use the same license exported from your old instance, as QC/ALM licenses are not node locked.

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Posted by (Questions: 0, Answers: 720)
Answered on January 31, 2014 8:45 pm
What if I have to set up a new Site Admin database but don't have access to the old one to get my license?
( at January 31, 2014 8:45 pm)
Log into the HP Licensing Portal (, click on ''Entitlements'' in the Assets section, and find your QC/ALM instance's Entitlement. Then, click the corresponding ''View Certificates'' link and navigate to the ''Keys'' tab to grab a reprint of your license key.
( at January 31, 2014 8:49 pm)