**Update:** Some people are having a tough time figuring out a way to get the necessary dll files. To make it easier, you can try the following. I have extracted the pdm.dll and msdbg2.dll files from a copy of Microsoft Office and am attaching them below as .zip files. I’m creating two separate .zip files in the event you only need one or the other.
The version of this pdm.dll file is 14.0.23107.0
The version of the msdbg2.dll file is 14.0.23107.0
This is being offered as an “as-is” solution that might help simplify the process if you cannot locate the file using the method described in HPE’s knowledgebase article.
Follow the steps below. Depending on whether you have a 64 bit OS or 32 bit OS will determine where you copy the files and how you register it. I will include steps for both versions:
32 Bit OS:
A. Download the pdm.dll.zip and msdbg2.dll files from the attachments, and extract them to the following location:
C:WINDOWSsystem32 (if there is an older file already there, replace it)
B. Click on the Start menu and find the Command application. Right-click on the Command program shortcut and choose ‘Run as administrator’.
C. In the Command window, type the following commands. Be sure to hit the Enter key after each line:
regsvr32 C:WINDOWSSystem32pdm.dll
regsvr32 C:WINDOWSSystem32msdbg2.dll
D. Verify that you both dll’s were registered successfully. Launch UFT and test.
64 Bit OS:
A. Download the pdm.dll.zip and msdbg2.dll files from the attachments, and extract them to the following location:
C:WINDOWSSysWOW64 (if there is an older file already there, replace it)
B. Click on the Start menu and find the Command application. Right-click on the Command program shortcut and choose ‘Run as administrator’.
C. In the Command window, type the following commands. Be sure to hit the Enter key after each line:
regsvr32 C:WINDOWSSysWOW64pdm.dll
regsvr32 C:WINDOWSSysWOW64msdbg2.dll
D. Verify that you both dll’s were registered successfully. Launch UFT and test.