Not able to access HP ALM from Remote server

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Question ID: 109157
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We are not able to access HP ALM from Remote server. We are able to access HP ALM from local machine.
We have connected to the network team and they found that there is no issue with the network
But when we try to connect we get a **page cannot be displayed** error asking if we want to our search engine to find the server.

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Posted by (Questions: 103, Answers: 7)
Asked on August 1, 2019 2:27 am
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It sounds like you have a networking issue. Page cannot be displayed would mean that the server was not found. If you are able to access the ALM server from other workstations but not this particular workstation you could try the following.

1. Open IE
2. Press the F12 key for developer tools
3. Click on the network tab at the bottom
4. Browse to the ALM server

You should at least see a 200 OK response to the connection request.

If you do not get the 200 OK response I would screenshot this and send that to the network team

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Posted by (Questions: 0, Answers: 297)
Answered on August 1, 2019 2:30 am