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asked 7 years ago by jtaylor
updated 7 years ago by josh-yates
We are getting the below error when trying to view the sync error report from the ALM Synchronizer 12.53 Sync Pack 2. I can only view the error log from inside the Sync Client, but if I try to download it we get: HPE ALM Synchronizer Unable to open log file. The log file may have been deleted or cor...
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asked 7 years ago by test4life
updated 7 years ago by josh-yates
Users are not receiving automail from Quality Center all of the emails seem to be sent and there are no errors in the log file what could be causing this?
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asked 7 years ago by scruffy
updated 7 years ago by josh-yates
When we try to save a test to Quality Center in UFT we are getting the following error: SaveTestToDbFromFileSystem: The following exception was thrown while saving: System.Runtime.InteropServices.COMException (0x80040637)
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Hi, Recently we had a restore done on our DB instance that serves the ALM application. The DB deleted a project schema during the clean up he was running and we are unable to delete the project full anymore. What is the best way to delete the project for future reference? Thanks, HomerJ
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Hello I am having an issue in my system only where the ALM Explorer is returning an error condition that it is unable to find the error. Verify that the address information typed into the URL location is spelled correctly. I am only having the issue on the ALM Explorer and the Internet Explorer brow...
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Hi, We have recently had an issue with our ALM server and had to restore the VM image that is the host for the ALM application. We have been able to connect to the DB and we see a connection from the app server on the DB instance. We have checked everything we can thing of and the services are runni...
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asked 7 years ago by godawgs
updated 7 years ago by David Hall
As an admin I'm able to create and view a Business View Report that is cross project. When a user goes to view that same report they are receiving an HResult error. They have access in all projects in the report. I also had another admin try to view or create the report and they receive the same err...
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asked 7 years ago by scruffy
updated 7 years ago by josh-yates
We are trying to run tests from ALM using UFT and Vapi when we try and run the tests we are getting the error in the remote runner "Access is Denied" what could be causing this?
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Hi, We have an issue where we are getting a " no modules available error" upon logging into a project (yes only one project in our case) but it is affecting all users currently. We have searched all over and found one other instance of this issue mentioned but there was never any resolution ...