Hello, We are having an issue where the LDAP is timing out in our system intermittently. We have changed the time timeout settings to extend the possibility of it not disconnecting and yet after a period (it varies to so it is not easily reproduced or trouble shot) it disconnects and times out for t...

Hello, We are trying to test a newly installed install instance. We have created a test instance and added a new project and after we have concluded the testing we are trying to delete that project. Every attempt to delete the project we are seeing the following error: Failed to remove database of p...

We have UFT installed on a machine but when the user tries to open it gets this font error and then closes. System.ArgumentException: Font 'HP Simplified' does not support style 'Regular'

Hello, We came in overnight and our LDAP system is now unable to authorize the users into the system. We changed the authorization type to QualityCenter and restarted the services and this allowed us to get into the system access the settings and re-establish the LDAP communications like we have had...

Hello. We recently upgrade our ALM to version 12.55, and we are now receiving the error "Unknown file format" when trying to view the 'Configuration' tab for reports available in the 'Analysis View' module. We have tried running a Verify and Repair on the project, but the iss...

HI, We have a user that applied a filter to the execution grid and is now generating a popup error when visiting that view. The user cannot get to the area to clear the filter due tom this error. Only option is to hit OK and then the user is returned to the Details screen. Is there a method availabl...

Hello, We are running LDAP authentication and when we try to log into the system we are getting an error on the system. It appears as though no one is able to log into the system. Where can we look or what should we do to get the log ins to authorize again. I think that the LDAP managers changed som...