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                    asked 7 years ago by testrabbit                                    
            
            
                            
                                            updated 7 years ago by bsmith                                    
            
            
            
            
            
        We recently changed our system user , using the System Identity Utility in our ALM-PC, version 12.60. Now when we try to reconfigure a PC Host in Performance Center Administration it fails.
    
    
    
    
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                    asked 7 years ago by testrabbit                                    
            
            
                            
                                            updated 7 years ago by bsmith                                    
            
            
            
            
            
        We are receiving the following error when trying to change the system user, using the System Identity Utility version 12.60. "Problem adding user to group"
    
    
    
    
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                    asked 7 years ago by testrabbit                                    
            
            
                            
                                            updated 7 years ago by bsmith                                    
            
            
            
            
            
        We are receiving the following error when trying to change the system user, using the System Identity Utility version 12.60. "Configuration failed: Failed to find the Load Testing Service on [machine name]. Please verify that the service exists and that it is running."
    
    
    
    
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                    asked 7 years ago by godawgs                                    
            
            
                            
                                            updated 7 years ago by David Hall                                    
            
            
            
            
            
        Tags: 
                                        We are having issues with our iOS devices. We added 2 new iOS devices. The developer re-signed the agents to include the 2 new device UDIDs. Now our original 2 iOS devices that were previously connected and signed, no longer work. Nor does iTunes recognize them. However, iTunes recognizes the 2 new ...
    
    
    
    
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                    asked 7 years ago by godawgs                                    
            
            
                            
                                            updated 7 years ago by David Hall                                    
            
            
            
            
            
        Our security team is asking us if QC uses PHP at all. Can you please provide info on if it uses PHP, and if so how? Thanks!
    
    
    
    
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                    asked 7 years ago by godawgs                                    
            
            
                            
                                            updated 7 years ago by David Hall                                    
            
            
            
            
            
        I am in need of the compatible Microsoft word add-in for ALM 12.21. The add-in I downloaded from the Microfocus site is giving me a compile error. I am running on Office 365 ProPlus. Please advise.
    
    
    
    
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                    asked 7 years ago by godawgs                                    
            
            
                            
                                            updated 7 years ago by David Hall                                    
            
            
            
            
            
        I have the new License on the Mobile Center 2.70 up and running, I was just going to the Micro Focus site to make sure I have everything I need to update to Mobile Center 2.80. A Mobile Center 2.70 license should work on Mobile Center 2.80 correct?
    
    
    
    
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                    325
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                    asked 7 years ago by testrabbit                                    
            
            
                            
                                            updated 7 years ago by bsmith                                    
            
            
            
            
            
        We upgraded our ALM-PC environment and all standalone components to version 12.55 and upgraded all servers OS to Windows server 2016. Ehen we try to execute the existing RTE script (from 12.20) in 12.55 VuGen TE_Wait_Text fails but were as same script works fine in 12.2. In the script,TE_wait_text(&...
    
    
    
    
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                    98
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                    asked 7 years ago by testrabbit                                    
            
            
                            
                                            updated 7 years ago by bsmith                                    
            
            
            
            
            
        Are there any other Required security group policies for the user for the LoadRunner agent is using to run TruClient IE Vusers/Scripts