Hello, We are preparing for our update and as we currently have LDAP authentication as our main authentication protocol and to manage user accounts, we are trying to find out the SiteAdmin account used to install. That account was used by an employee that is no longer with the company to install the...

Our management has requested some "compelling" reasons to upgrade from QC11 (which is working just fine for us right now) to a newer version like 12.21 or 12.53. Does anyone have a few?

We saw the post about resetting the td password for QC 11.52: http://eyeontesting.com/questions/16458/td-user-password-reset-for-qc-1152.html Are these the same directions for QC/ALM 12.21?

We package our installs and use the Silent install option. We are moving to having Access Database Engine 2016 as the required software. Is there a version of UFT that isn't dependent on or doesn't include MS Access 2010? UFT seems to come packaged with Access Database Engine 2010 and it is causing ...

We have UFT installed on a machine but when the user tries to open it gets this font error and then closes. System.ArgumentException: Font 'HP Simplified' does not support style 'Regular'

We have a lot of issues with UFT 14.03 on Windows 10. For example, if we try to use the Cortana Search, it doesn't work and UFT freezes and has to be killed in the task manager.

Is there anything special we need to do to install UFT 14.03 on Windows 10 environments?

We just tried changing our password for the "td" user in SQL-Server first, now nothing works -- service does not start. What to do?

We are wondering the procedures to change the "td" password in ALM/AC. Can you change it on an up and running system, or does it have to be a new software install? What are the procedures for one/both if they are different