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Hello, We are unable to run our QC scripts to update the Test Lab run status, as the script when run throws the error: "ActiveX component can't create object". We were and still able to run the scripts in 32bit OS machines, but since upgrading users to a 64 bit OS machine, the script throws ...
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HI, I have been trying to install the HP ALM 11.52 on my machine after I upgraded to Internet Explorer 10 and am not able to get it installed and only get HP ALM Platform installation issue and Active X pop up error messages. Does ALM 11.52 not work with IE 10? Thanks for any suggestions, HomerJ
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Hi, We have recently upgraded from QC 10 to ALM 11.52. We are having the issue where when an error occurs the error never gives any information about what is happening. Prior to the upgrade, when an error occurred we were able to see details about the error and aide us in our trouble shooting effort...
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HI, I was wondering how I can tell which version of Java is being utilized by the the QC/ALM server we are using? I have looked at the recommendations on www.java.com and none seem to reveal this information for my server Java. Thanks for the clarification, HomerJ
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Hi, I am receiving the following pop up error: Validation of step "Database Server" timed out. By continuing, you confirm that the some of the features will not function correctly" When trying to install my ALM 11.0 instance. I have checked and the DB server is running and we have the ac...
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Hello, We are getting the following error upon attempted logins to the ALM system: Messages: Failed to Login; Invalid context key; Stack Trace: com.mercury.optane.core.CTdException: Invalid context key at com.mercury.td.ldap.CLdapCommandFactory$CAbsLdapCommand.getContextValue(CLdapCommandFactory.jav...
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I need a little suggestion on how to filter conditions or a different way to do do what I want in ALM 11. I have Automail with Selected Defect Fields Assigned To and Detected in Cycle. - With only Assigned To at first I had the To at the bottom of the screen set to User "Assigned To" as sele...
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Hello, I am having an issue where I am the HP Screen Recorder is not capturing all of the information for my record keeping. When I am capturing the data, parts are missing and I need these steps for my testing results. DO you know why I may be missing much of my data?
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Hi, I am having the issue where the mouse is not working correctly when using the screen recorder in HP ALM 11. I am on a Windows 7 64 bit system, and all else is working normally, but when I try to use the screen recorder, using the mouse is almost impossible to control as it is jumping all around ...