There is some copying issue in the ALM tool because of which every time we copy an existing defect to create a new one (so that we don't have to reenter the project details), it sends an email to the developer with the old defect details. This is creating some confusion because even when we have upd...

I would like to change the groupings that are available in the Defect Reports that I design in the dashboard. I have selected the No Group and the breakdown separates the first 7 days, then by week up to 5 weeks and then by month. Is there anyway to change this? Thanks.

Have users reporting comments being deleted or edited from defects. I would like to try and track these edits to find out why comments have been removed or changed, and if user error or on purpose. How can I best track these edits then?

When adding comments to defects the following error occurs. The issue occurs for multiple users and client machines, and it is currently being experienced in multiple projects within different domains. We are currently using ALM 11.52 Patch 3 with Oracle, which was just upgraded to v11.2.0.4. **Erro...

We have a few users who have rolled off a couple of ALM projects. I have been tasked with finding out some information on them. Specifically I need to know what defects that a User X had any edits on as well as what information was edited. Tall order perhaps, but was looking into the Audit log table...

We are planning to delete some projects but want to save the Tests and Defects to an "archive" project. Copying Tests and Test Sets is an easy copy and paste operation from Project A to Project B. However, it appears Defects cannot be copied to another project. Is that true? Is the Export op...

We are trying to integrate ALM to Servicenow using Tasktop. Since we only have one project in Servicenow, but multiple projects in ALM, we were told we needed to add a field to the ALM defect with the project name. I think I am overthinking this. Is there an easy way to do this (as it is displayed i...

When I add and link a new defect from a test STEP, why does the paper clip not show beside the test instance in the test lab, even though it shows on the defect in the defect module and under the test instance detail??