We have a setup of HPE-Synchronizer 12.53 SP1 and were working happily with the HP built-in JIRA Adapter to connect and sync with defects/issues in JIRA Cloud (hosted by Atlassian). It was working fine for quite some time (over a year) and just the other day, after creating a new link, it would not ...

WE are trying to use the JIRA adapter from HPE to make a QC-JIRA defect link, but on the endpoint 2 part of the link definition, we cannot see JIRA in the list, but do see TFS, ClearQuest, etc. How to enable JIRA in the list? Do we need to install something?

We just installed version 12.53 SP2 of HP-synchronizer. We do not see the JIRA adapter on the list of endpoint 2 adapters. How do we install or enable it?

I saw the post for removing the HP-JIRA adapter from HP-sync 12.50-12.53: http://eyeontesting.com/questions/14028/how-do-i-remove-the-built-in-hp-jira-adapter-from.html We have HPE-sync 12.53 SP2 (HP changed the name to HPE) the adapters\\lib folder has many more files in there. Do we need to do any...

We are working with a 3rd party adapter that conflicts with HP's built-in JIRA Adapter. Is there a way to remove the HP-JIRA adapter from HP-Synchronizer 12.50?

JIRA option is not listed as a possible type for Endpoint 2 when we click the create new link button. How do we get it to show up? We are using HP-Sync 12.53, and it is supposed to come with that option.

I'm using ALM Sync 12.53sp1 to create link between ALM12.53. and JIRA7.2 (Built-in JIRA adapter). I created a link and the connectivity passes, but the field mapping window doesn't show any fields. I tried to refresh schemas but I got the following error. ERROR #1- server.link.FAILED_TO_READ_EP_SCHE...