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Question
5
votes
2
answers
130
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Even though our port (5814) is not blocked, and we can access the AutoPass License Server (APLS) dashboard from the browser, when we try to get a license from UFT we are getting the message "Autopass Server Not Available". Any ideas on how to fix?
2
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1
answer
216
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We are intermittently seeing an error when trying to get a license for UFT. The error says > Either the license server host is not > found on the network or an invalid > host name is specified. For more > information about installing a license > server and concurrent licenses on your > network, plea...
1
vote
1
answer
75
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I'm trying to upgrade my APLS to the latest version, but during the uninstall, I received the error message, "Failed to remove the service HP AutoPass License Server. Please refer the user guide to remove the service manually." Problem is, the user guide says to run `hpLicService.bat remove`...
2
votes
1
answer
77
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We are getting ready for an audit and I need to see the license usage, if I do a search I see the license usage but it does not display the information on the users. I can see the history page but there is no graph, I have a graph on the current usage screen, I do see the table below with data, but ...
2
votes
1
answer
75
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We are looking to upgrade our UFT concurrent licenses from 12.0x (Sentinel mechanism) to 12.5x (AutoPass) and will be installing the new license server on a shared license server with multiple other license applications, can you tell me if there has been any conflicts running UFT license server with...
2
votes
1
answer
281
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We need to run our AutoPass License Server on HTTP, not HTTPS but when I change the URL it does not work. Does anyone know how to get it to work?
2
votes
1
answer
312
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I can't seem to get my mail configuration for AutoPass License Server to work correctly. We are using a locally installed SMTP utility on port 3225. I can telnet and connect to this port and send sample email with no problem, however from APLS it will not send mail.
2
votes
1
answer
60
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Windows 10 client used to be able to connect to our AutoPass license server to obtain a license, but it no longer can. The AutoPass license service is verified as still running, and other machines can still connect.
3
votes
1
answer
374
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We are using the default AutoPass TCP port 5814 in our environment, but one of our clients is still having trouble connecting. How can I make certain that TCP port 5814 is totally open/unfiltered between the affected client machine and my license server?