Hi,    I am the Admininstrator for our ALM product. Currently the application supports only IE that I am aware of . Please let us know the version that supports the Chrome and Edge browsers. When trying to use Chrome or Edge, we receive the following message: "You are using an unsupported browser. A...

Hello,   We are wondering about the various browsers support within ALM.  Can Quality Center Enterprise 12.5 patch 1 run on any browsers other than mMicrosoft IE?  Will others be available in future version releases of ALM? Will Sprinter, Add-Ins, etc. also work in other browsers than IE as well? &n...

Hello,   We have recently received the following error:  "Server on 'XXX' has entered an unstable state, please contact your site administrator. status=MUTED, label=QC server is muted due to unrecoverable error, cause=null,"  We are unsure what happened as it was running fine.  We changed out DB ove...

Hello,   We had an issue with the starting the services in ALM.  We are using ALM 12.55 and this issue occurred.  We have a test instance of 12.60 and the same issue is occurring is this a known bug and issue in the latest versions?   thanks, HomerJ

I'm trying to setup ALM and since it looks like it needs 2 database users td and td_admin.What is the difference between these two and how does security need to be setup?

We "downgraded" from "ALM" license to "Enterprise" license and disconnected a project from it's "parent" Template, but it still executes the template Workflow instead of the local project workflow.  HOW do we disable the old template workflow (since we cannot use it anymore with "enterprise") , and ...

I'm getting this error in the ALM Automatic Runner:"The component or application containing the component has been disabled" I have no idea what to do to fix this.

We jsut copied (make a project form an existing project) a customized project that was only being used for the Defect module (no requirements), and in our copy, we are trying to turn on the Requirements module.  We are getting a couple errors in the Project Customization section related to enabling ...

I would like to set up the team with the global search option in ALM. I cannot find how to turn on this option anywhere in ALM. Can you please send me step by step instructions? Could it be this is something we have to pay for (like our current license version does not allow this option)?