Hello,   We have an issue with attachments.  We are attempting to attach files to a test run through the drag and drop method.  We open the test run and then select the attachments section from the left side and after the attachments page opens we then drag and drop the files desired from a windows ...

Hello,   Last year when we were at the MicroFocus summit I thought I had heard news that there was an "ALM Explorer-add-in" for iOS desktops in development. Is this available or is the add-in only available for wintel sytems? Thanks, HomerJ

Hello,   We are receiving the following error on a few client's user systems:  "Unable to cast COM object of type 'System_ComObject' to interface type 'Microsoft OfficeUcUCOfficeintegration. This operation failed because the QueryInterface call on the COM component for the interface with ID...." We ...

Hello All,   How can I configure the system to remove M/D/YYYY from displaying when clicking on comments on the defects screen? We never had this issue before and since upgrading to ALM 15.01 everytime we make a comment it adds the date mask described prior to the end of every comment header.  We do...

Hello, Effective January 1st 2021, Adobe will be retiring the Adobe Flash Player and there will be no security patches after this date. By default browsers will block flash content entirely and therefore applications that use flash may no longer work. Does QC use Adobe Flash? Thanks,  Homerj

Hello. We created a project copy, and now the source project won’t reactivate. The new project is working fine, but the source project is hung in a deactivated state. I have entered the messages that I found in the sa logs from around the time the issue occurred. I appreciate any information that yo...

Hello. I am running my UFT GUI tests locally through ALM, and once the test completes, I still see the run box staying open and indicating that the test is running. If I click ‘Stop Run’ or ‘Stop ALL’, it shows that it’s terminating the run, but still nothing happens. In order to end the run, I must...

We are upgrading ALM and my question is how can I change the Port from 8080 to port 80? On our old server, we used port 8080 and are considering using 80 (implied port) on newer server.

Between yesterday evening (Mar 12) and this morning (Mar 13) we somehow lost all customization of our forms and workflows. I look at a defect form, and it is entirely different, missing all of the customized fields, other fields moved around, fields we never displayed now being displayed, required f...