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asked 11 years ago by test4life
updated 11 years ago by josh-yates
After installing Patch 17, our defect automail is not being sent, we receive alerts automail and regular mail from QC but the defect automail is not sent..... we also see the following error in the SA logs which seems to be related: Messages: Failed to transform entity BUG #65 into XML document
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I need a little suggestion on how to filter conditions or a different way to do do what I want in ALM 11. I have Automail with Selected Defect Fields Assigned To and Detected in Cycle. - With only Assigned To at first I had the To at the bottom of the screen set to User "Assigned To" as sele...
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I am trying to figure out how to change the from email address when ALM/QC sends Emails. How do I do this?
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asked 12 years ago by bkilpatrick
updated 12 years ago by Dan
I have multiple projects in ALM. The first project was set up and configured manually and does not have any issues with the automail. I created a template from this project. Then I created another project from the template. I have verified that the configuration is the same. However, the automail do...
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Is it possible to customize the subject line of automail for all projects at once or do I have to do it a project at a time?
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54
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asked 12 years ago by jtaylor
updated 12 years ago by josh-yates
My QC 10 server is no longer sending automail. However, when I go into Site Admin and send a test email it goes with no problems? What could be wrong?
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We would like QC to auto-email a few people when a new Defect is created or modified. Email is working in QC because we can go to the defect and manually send via email, its just the auto routing that is not working. I have tried adjusting the settings have not had any luck in resolving the issue on...
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157
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asked 13 years ago by test4life
updated 13 years ago by josh-yates
We have a project in our QC Dev environment that is an exact copy of production. The problem is that we are making changes to defects in the dev environment and current QC users are still receiving the automail for this project in Dev. So fare we have tried everything to turn off automail but with n...
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Currently, defect emails rules are set to where an email should be sent to the individual when the Assigned and Status changes. But individuals are complaining that they are not getting emails when the defect is assigned to them.