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Hello, We seem to recently have developed an unusual issue with our ALM 12.50 instance. We have found that some of the users from a consulting company we are using aren't able to receive emails as the ALM airmail system wont send to them. The only thing we can fund is that the domain for these parti...
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asked 7 years ago by coleslaw
updated 7 years ago by jameslcoleman
Tags:
We have a user who made customizations in the Management module (Releases > Cycles) with the assumption that we will be able to send emails with attachments to the ALM users. When the test coordinator attaches a file in the attachments tab of the cycle, identifies the reviewers in the Details - Revi...
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asked 7 years ago by coleslaw
updated 7 years ago by jameslcoleman
I had to turn off automail for our big project over the weekend so the team can update a lot of defects and not spam everyone's e-mails. I would just like to know if I turn this option back on, will all the change emails from the weekend be sent (100s at once)? Or are those change emails basically g...
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asked 8 years ago by coleslaw
updated 8 years ago by jameslcoleman
Hello. I am wanting an email to be sent to me if there are any changes made to the fields in the Test Plan module. Is there a way to send an automail if a field value is changed within the Test Plan module?
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Is there a way to make the auto-emails go out instantly when creating a defect? It seems like they are on a timed cycle every 10 minutes or so.
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An ALM user at my site has reported that when a defect is assigned to him, the e-mail he gets from ALM has "Unable.to.convert.field.value.to.xml" under "Description".
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I turned off the auto-email on a project yesterday, made some updates to a few Defects that I didn't want to be mailed out, then checked the Auto-email again on the project. Now, when changes are made to any defects, no emails are being sent out unless I click the Send E-mail Now button.
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asked 10 years ago by test4life
updated 10 years ago by josh-yates
In ALM sometimes certain defects are not being emailed, the automail sends fine for most defects, but when we check the logs we see the following error or a similar error for the defects that do not get emailed. Failed to add fields of bug #85764 to .xml Suspected field to cause the problem: [HAS_LI...
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asked 10 years ago by soapy-smith
updated 10 years ago by pt-barnum
We are trying to add a condition (filter) to Automail for a given user. we want it to send emails to this user when the indicated fields change (i.e. status changes) AND only if Target Release is not null (Not = "") but it seems this is not working. Do I have to set this filter value to say ...