When trying to create a new folder in Analysis View I am receiving this error. It happens anywhere inside of the view when trying to create something. New folder / New Graph / New Excel Report etc. It pops up when I try to hit OK after putting in a name. If you could help me solve this that would be...

Hi - I was wondering about the different types of licenses I have and how to confirm that someone working remotely is using a Global license versus a site or area license? We have some resources in EMEA and APAC that use QC occasionally and I don't know if there is a separate setup for those users t...

I have been setting up the data-hiding fields for a template project and there are fields not in my visible column list that are showing when I go to the entities properties (...and I am not talking about the default fields).

We have button that we created in the TestPlan module that when we select a folder with tests in it in the TestPlan module it copies the folders, creates a TestSet, and adds Test Instances in then TestLab module. This was working in ALM 12.01 but quit working after we upgraded to ALM 12.21 it now on...

When I generate a Progress Test Set Graph Dates in the result are showing weekend dates (non business dates) with actual results for fail/pass/no run, etc. even though nobody was running tests on these days. Numbers under Pass are showing the wrong number. Steps: 1. Go to Test Lab 2. select a test s...

We are trying to integrate ALM to Servicenow using Tasktop. Since we only have one project in Servicenow, but multiple projects in ALM, we were told we needed to add a field to the ALM defect with the project name. I think I am overthinking this. Is there an easy way to do this (as it is displayed i...

When I add and link a new defect from a test STEP, why does the paper clip not show beside the test instance in the test lab, even though it shows on the defect in the defect module and under the test instance detail??

A user is getting the following: Initialization has failed. Contact your system administrator. For details, see the Loader log file. Failure details: Initialization failure. ALM server URL must be in the intranet zone or added to the trusted sites list.