Having an issue where I am not getting the proper defect status change emails. I see my user account is in the To list under Automail settings in Project Customization, but I am only getting some of the required defect changes and not all emails that other users are getting. Is there a setting I am ...

Getting a RRV.cab error Access denied when trying to open QC 11 client. This used to work fine. I know we had our system images updated, with new version of McAfee installed. I have exceptions added for the HP folders, plus Temp folder, but still get the RRV.cab issue after install and first load wh...

I'm trying to use WLMAdmin to get license counts, but when I try to view the subnet folder I get the error "Sentinel RMS Development Kit: Error[3]: Failed to resolve the server host "ABC". License server is on ABC subnet and my computer is on DEF subnet.

How to run an excel report across all projects using Business Views?

Defect Filters NOT sorting correctly after project migrated from QC10. The fields sort is changed when a project is migrated from QC10 to ALM 11.52. Under QC10, you can set up a filter and then edit the View Order tab and do a sort of fields, changing the the field arrangement and also the order. Th...

When using specific workflow script, the email icon appears on fields that it shouldn't. When using a specific workflow script inside Run_MoveTo and Bug_MoveTo, the email icon appeare d on fields on which it should not have appeared.

Project corrupted after repair. How to fix? Site Administration says the project is in Maintenance state.

We are having an issue with one of our users. We are able to hide defect user defined fields on the form, but the fields still appear in the grid view.