Votes
Answers
Views
Question
8
votes
1
answer
36
views
asked 11 years ago by
updated 11 years ago by
Installed new QC Patch (P12). All users but one, have the new patch, old build number from prior patch is noted in Help/About. http://Server:Port/qcbin/About.htm shows Patch 12. Using IE 9 Any Ideas?
8
votes
1
answer
145
views
asked 11 years ago by
updated 11 years ago by
I have a user that is reporting that memory usage is increasing over time. I have verified. Anyone else experiencing this?
2
votes
1
answer
371
views
asked 12 years ago by
updated 12 years ago by
I have a user trying to load the QC Client on their machine, but they're receiving the following: Following client components were not downloaded successfully: 1 . ExtensibilityAPI.dll : [Error 2] The system cannot find the file specified. Failed to open file for writing ...etc and bunch more like i...
1
vote
2
answers
152
views
asked 12 years ago by
updated 12 years ago by
Is there a way to load the v11 QC client on a desktop without being an administrator. I have 300+ users to upgrade when I convert to Quality Center v11? I have created the MSI to load the activex files to the browser but I still need admin to finish installing the client.
2
votes
3
answers
373
views
asked 12 years ago by
updated 6 years ago by
One of our users is getting this error when trying to load ALM11 client (IE): Following client components were not downloaded successfully: 1 . CLoader::CheckFileSize : (Error 3) The system cannot find the path specified. Failed opening file C:\\Windows\\system32\\%AppData%\\HP\\ALM-Client\\. 2 . CL...
2
votes
5
answers
146
views
asked 12 years ago by
updated 9 years ago by
One of my ALM client users is having an issue trying to access ALM. All other users have no issue. Exact error message: HP ALM Client has encountered a problem and needs to close. Run time Error 217 at 090CEF3. Failed initializing qc 9 adaptors I have tried the ALM Uninstaller client tool, deleted c...
2
votes
1
answer
253
views
asked 12 years ago by
updated 12 years ago by
I received an error within the log of using the HP QC/ALM Client Uninstall Tool. I'm still unable to access my QC Client after installing the latest server patch. Is there a way I can manually get rid of the client components to start fresh?
8
votes
1
answer
69
views
asked 14 years ago by
updated 14 years ago by
What are the Pro's and Cons for using the QC 10 Client over the Browser Version? I have noticed in one project the client version seems to hang more often than the browser version, the only thing different in this specific project in question, from others, is a lot of custom required fields.
7
votes
5
answers
57
views
asked 15 years ago by
updated 13 years ago by
I keep getting this error: Following client components were not downloaded successfully: 1 . Free_MSR_Player.exe : (Error 5) Access is denied. Failed to open file for writing 2 . test_type.ini : (Error 5) Access is denied. Failed to open file for writing Close all connections to Server and try again...
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